FAQ

We are generally available Tuesday – Sunday 11:00 – 6:00 however we are by appointment only. You can request an appointment online.

Yes. We want to make sure all of our brides are given our undivided attention. We have stylists and dressing rooms held for individual appointments. We are happy to accommodate walk-ins but if the stylist is busy with another customer we might offer to come another day or wait. You definitely could come in and check our inventory.

Our initial styling appointments are scheduled for one hour, but rest assured that if we run over, we will happily schedule another appointment with you to make sure you are able to try on all the dresses you are interested in. If you think you need more time, you are welcome to schedule a private bridal appointment which lasts 2 hours.

Typically we book 2 to 3 weeks ahead for a Saturday or Sunday appointment. Book early to guarantee a spot – weekends are in high demand.

We specialize in Bridal Gowns alterations. We help brides even if they purchase their dresses elsewhere. Our team has over 30 years of experience. We not only alter your dress but also do creative customization and custom accessories such as veils, belts, cover-ups, and over-skirts, adding straps, sleeves, and beading. We do all kinds of alterations: MOB, MOG, Groom Suite, Bridesmaids… anything!

Most of our dresses take 5 months or more to order; less than that often incurs a rush fee. In addition to that you will need  2 months for alteration. We suggest setting an appointment at least 8-9 months ahead of your date. If you are in a rush we can sell off the rack and help alter the Dress to fit perfectly.

Most designers can rush a dress, for an additional fee. We also have a good selection of sample dresses that we sell off the rack. When you make your appointment let us know what you are looking for and we will try our best to find you something great.

Yes. The corkage fee is $40.

Our grace period is 15 minutes. We might offer you to reschedule it for a different time. Keep us in the loop and we will do our best to accommodate; we get it- life happens!

Our sample sizes range from 4-24. If you are interested in a specific style in your size, please check with us by email ahead of your appointment.

All sales are final and cannot be canceled. Unfortunately, due to the special nature of our merchandise, we are unable to accommodate refunds or exchanges under any circumstances. Once an order is placed, our vendors are also unable to cancel, make changes, or modify any order. Before placing your order, please be sure of the style, color, size, and any other specifications before you submit your order. The submission of any order fully acknowledges your agreements to these Terms & Conditions. This also applies to Sample Dresses sold off the rack.

We do not carry the entire collection from each designer so if there is a specific dress you want to try please send a request by email. We try to keep our website updated and post all images of the dresses in store.

You know you can’t wait to put on those Sexy Spanks! We highly recommend a garment that shapes you the way you want on your wedding day. Don’t forget to wear a nude bra and neutral undies. No need to bring your hills for that appointment. We will provide it if needed. Ideas and an open mind are just as important. Visit our websites to select a few of your favorite styles before your appointment. You should also be open to different styles and silhouettes. We can’t tell you how many times we’ve heard, “This is completely different than I pictured, but I LOVE it!”.

We recommend bringing 5 maximum; your most trusted friend and/or family member. Remember, the more people you bring, the more opinions you will get. We are also a cozy (yes, small) intimate studio and
really cannot comfortably accommodate more than 5 people. If you have a bigger party, please book a Private appointment.

We love kids and puppies! Unfortunately, our bridal studio is not set up for either. The furniture and dresses are extremely delicate and we want your full attention on finding your dream dress!

 

Yes. In fact, we encourage pictures. We also love seeing your point of view of our lovely little studio. Tag us on Instagram #rinsbridal or share with your friends and family on Facebook
@rinsbridal.

Our gorgeous bridal gowns range from $1,000 – $3,500, with the majority of our gowns falling in the $1000- $2000 range. We specialize in finding new up-and-coming designers that are fashion-forward
and yet still reasonable. These prices do not include alterations.

The dresses are not made to your exact measurements. You choose a size based on your bust, waist and hip. Since everyone’s body is different, you should expect that alterations will still be needed upon
receiving your dress. We do alterations in-house.

Our seamstress is available on Wednesday and Friday.

We are very happy for our Brides and understand they want to celebrate that important moment in their life. But we are a small boutique and don’t have enough space for celebrating. We don’t allow food. We take care of our dresses and want to preserve them for every Bride to try them on. We are located in a very nice neighborhood with plenty of good restaurants where you may celebrate
after.

For the sake of our delicate, painstakingly made gowns, please try to avoid wearing heavy makeup or jewelry that could damage them during your visit. please no spray tans. We ask that you let the stylists
handle the gowns so the responsibility for the dresses is on them.